Privacy Policy

Last Updated: January 2025

Data Collection and Use

When you visit or conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, IP addresses, physical address, phone number, and email address through the use of cookies and other tracking technologies. Your personal information will be used for tracking the effectiveness of this site and to facilitate requested calls about our services.

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5. To comply with any applicable laws and regulations.

Means of Communication

We may contact you to notify you regarding your request for contact, to conduct an IT services needs call, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

SMS Opt-In and Opt-Out Policy

To opt into receiving SMS messages you can either message our main number first or check the SMS Opt-in box on our contact page's form. To opt out of receiving SMS messages from us you can message us "STOP" at any point in the texting conversation to be opted out or you can contact us at privacy@ortensiegroup.com by email or mail us at: 225 West 34th Street, Floor 10, New York, NY 10122.

Phone numbers collected with SMS consent will not be shared with third parties or affiliates for rent/marketing purposes under any circumstances.

Withdraw Consent

If you don't want us to process your data anymore, please contact us at privacy@ortensiegroup.com or send us mail at: 225 West 34th Street, Floor 10, New York, NY 10122.

Child Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect, use, or disclose Personal Data from children under 18. If you believe that we have collected, used or disclosed Personal Data of a child under the age of 18, please contact us using the contact information below so that we can take appropriate actions.

GDPR Notice

Ortensie Group, LLC is a regionally based New York registered LLC. Our website is not intended for citizens of the European Union. We do not knowingly collect, use, or disclose Personal Data from citizens of the European Union. If you believe that we have collected, used or disclosed Personal Data of a citizen of the European Union, please contact us using the contact information below so that we can take appropriate actions.

Data Requests and Deletion

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at privacy@ortensiegroup.com or mail us at: 225 West 34th Street, Floor 10, New York, NY 10122.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contact Information